From preventive maintenance contracts to emergency call-outs, spare parts supply, and operator training — Citra Group provides complete after-sales support for every product we distribute across Indonesia.
Our technical team handles everything from day-one installation to long-term equipment lifecycle management.
All our offices come equipped with a Service Center: the head office in Jakarta, branch offices in Surabaya, Semarang & Solo, plus a dedicated Service Center in the JABABEKA industrial area. We provide 24/7 assistance via maintenance contracts and special service requests. Our service team are regularly trained and fully supported by our partners/principals.
Each branch maintains a sufficient level of stock for both consumables and original spare parts and units, ready to deliver to you on quick notice.
Our skilled & highly experienced team provides expert consulting to offer you the best tailored, effective solutions to your requirements.
Each branch also comes with a Training Center to educate on our products and services. We also offer specialized training at your location, suited for hands-on operation training, maintenance or service procedures.
Leave your equipment care to us — we offer customised maintenance contracts so you can focus on your operations & production efforts hassle-free.
We provide air quality checks & air auditing services to help you identify air-related problems in your process: leakage, lack of air supply, oil and water content, or consumption pattern analysis.
Our professional team offers design of integrated systems including air compressors, overhead cranes, gantries, jib cranes, and cargo lifts. We also provide a workshop for air compressor installations and crane fabrication.
Every branch office comes fully equipped — service workshop, parts stock, and trained engineers on standby.
Our engineers will help you size, spec and quote the right Hitachi air compressor for your facility — usually within 24 hours.
